Healthcare Epic

User Journey

The user journey for the healthcare context involves the following interactions and jobs to be done:

Jobs to be Done & EARS Requirements

Job: Execute RegisterPatient

User Story: As a user/system, I want to register a new patient record, so that I can achieve the desired state.

EARS Requirement:


Job: Execute UpdateClinicalRecord

User Story: As a user/system, I want to update a clinical record entry, so that I can achieve the desired state.

EARS Requirement:


Job: Execute CreateAppointment

User Story: As a user/system, I want to create a patient appointment, so that I can achieve the desired state.

EARS Requirement:


Job: Execute ProvisionBreakGlassAccess

User Story: As a user/system, I want to provision emergency access with justification, so that I can achieve the desired state.

EARS Requirement:


Job: Retrieve GetPatientById

User Story: As a user/system, I want to retrieve patient record by id, so that I can use the information.

EARS Requirement:


Job: Retrieve SearchClinicalRecords

User Story: As a user/system, I want to search clinical records by criteria, so that I can use the information.

EARS Requirement:


Job: Retrieve GetProviderDetails

User Story: As a user/system, I want to retrieve provider profile details, so that I can use the information.

EARS Requirement:


Job: Retrieve QueryAuditLog

User Story: As a user/system, I want to query audit log entries, so that I can use the information.

EARS Requirement: